Please call during business hours to get prior authorization before returning any items. Items being returned for full refund must be in new condition and in original packaging.
There are several different return processing locations around the country that your product may need to be returned to so please call for the proper shipping address for returning your product. No returns will be accepted after 30 days from the date of purchase. All returned items are subject to a 20% restocking and handling fee charge plus freight both ways.
Items returned in damaged or severely used condition which cannot be resold as new have a 30% restocking fee. All returned items are subject to inspection for use and damage before credit is issued. You may incur additional charges if product is returned in damaged condition.
Also, items must be sent back freight prepaid; no C.O.D.'s will be accepted. Returns must be made within 30 days.
HitchCarriers will stand behind all products we sell with regards to manufacturing defects in workmanship and material. Most products are limited to the manufacturer's warranty. However, we will do everything in our power to take care of the problem.
Prices and Shipping
All shipping quotes listed on HitchCarriers.com are for U.S. locations only. To have a product shipped outside the United States, call 866-265-5219 to place an order. HitchCarriers.com reserves the right to modify or change prices and/or shipping policies without notice.
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